Terms and Conditions — Kohra VIP Beta

Effective Date: November 1, 2025


These Terms govern participation in the wellness chatbot Beta testing program (“Program”). By accessing or using the Service, you agree to these Terms.


1. Eligibility

Participation is limited to up to 550 VIP customers selected for early access. Invitations are non-transferable.


2. Nature of Service

This chatbot offers general wellness information and conversation support. It is not a substitute for professional medical or mental health advice. Always consult a qualified health provider regarding any medical concerns.


3. Program Purpose

The Beta Program is designed to gather early feedback to help us refine user experience, performance, and content quality.  


4. Data Handling and Privacy

By participating, you understand that your chat interactions and usage data will be securely collected only to improve the product.  

  • Data will not be used for advertising or shared with third parties.  

  • Feedback may be analyzed internally but anonymized before use in any publications, reports, or updates.  


[For GTM] For details, please review our Privacy Policy.


5. Confidentiality

You agree not to publicly disclose or distribute screenshots, transcripts, or performance details of the Beta Service without written permission.  


6. Limitations and Disclaimer

The Service is provided “as is” and may contain defects or incomplete features. We do not guarantee uninterrupted service or accuracy of responses.  


7. Termination

We reserve the right to discontinue access to any participant at any time for quality, security, or testing purposes.


 8. Governing Law

These Terms are governed by the laws of Delaware.  


9. Contact

Questions?reach us at hello@innersage.app


10. Survey Collection

Post Beta we require feedback from our testers via a survey you will receive from the Kohra team.




Appendix: Potential Future Privacy Policy Items

Regulatory & User Rights Enhancements

  • Expanded disclosures to comply with global privacy laws (e.g., GDPR, CCPA, regional privacy directives).

  • Clear statements regarding users’ rights by jurisdiction (e.g., data portability, objection to processing, right to restriction).

  • Explicit opt-in consent for new types of data collection (biometric, location, etc.).

  • Right to opt-out from any future product or research uses beyond current outlined purposes.​

Types of Data Collected

  • Biometric data (voice, face, or other identifiers), audio or video recordings if app features expand to include voice or wearable integrations.

  • Additional technical data such as geolocation, device identifiers, and analytics if app functionality warrants it.

  • Payment or transaction information if e-commerce or subscription billing is introduced.

  • Additional metadata such as keystroke dynamics or device sensor data for advanced personalization.​

Data Storage, Security, and Breach Response

  • More detailed explanations of data anonymization, pseudonymization, or aggregation methods.

  • Security measures updates: routine risk assessments, data minimization, privacy by design and by default.

  • Security incident and breach notification protocols (e.g., timelines for notifying regulators and affected users).​

  • Data localization and trans-border transfer statements (how and where data is stored and processed, safeguards in place).

Data Handling and Sharing

  • Policies and safeguards if future integration with third-party services (for analytics, payments, or research partnerships) is introduced.

  • Details on how any de-identified or aggregate data may be used for research, reporting, or improving products.

  • User control features for sharing or exporting data, with clear opt-in/opt-out choices.​

Sensitive Populations and Data Use

  • Additional parental consent and verification mechanisms if services become available to minors.

  • Explicit bans on processing sensitive categories of data (health, legal, financial, racial, religious), if not necessary for app functions.

  • Accessibility commitments (alternate formats, support for users with disabilities).

Notice and Policy Update Protocols

  • Expanded summaries and plain-language notices within the app or site about major changes (“just-in-time” notices for new features).

  • Accessible historical versions or revision logs of privacy policy updates.​

Miscellaneous Future Considerations

  • Policy for linking to and from third-party websites or apps (responsibility for external privacy practices).

  • Data retention schedule transparency, including conditions for deletion upon request or upon leaving the service.

  • Designation of a Data Protection Officer (DPO), with contact for EU/International compliance.